Skip to Content

STANDARD TERMS AND CONDITIONS OF SALE


These Standard Terms and Conditions of Sale ("Terms") govern the sale of products ("Goods") and services ("Services") by Krivio Klub ("we," "our," or "the Company") to the customer ("Client"). By placing an order with us, the Client agrees to be bound by these Terms.

  1. Final Sale Policy: All sales made by Krivio Klub are final. We do not accept returns or exchanges except in cases where the product is damaged during shipping or delivery. If you receive a damaged product, please contact us immediately so we can assist you with the return or replacement process. Our goal is to ensure complete satisfaction, but we are unable to accept returns for other reasons.
  2. Return Policy for Damaged Products: In the event that a product is damaged during shipping, you must notify us within 1 day of receiving the item. Please provide photographic evidence of the damage, and we will guide you through the process of returning the damaged product and issuing a replacement or refund (at our discretion). Products that are damaged due to misuse or mishandling will not be eligible for return.
  3. Cash on Delivery (COD) Policy: Krivio Klub does not offer Cash on Delivery (COD) as a payment option for several important reasons:
    • Security Concerns: COD transactions can be risky, both for the customer and for us. Handling cash on delivery poses a security risk and increases the chance of payment discrepancies.
    • Operational Efficiency: Processing COD orders requires additional manual handling, which can delay the delivery process and increase the cost of operations.
    • Customer Commitment: By requiring prepayment, we ensure that our clients are fully committed to their purchases, which helps us maintain a smoother and more efficient order fulfillment process.
    For these reasons, we only accept payments made through secure online channels to ensure a safe, reliable, and efficient transaction process.
  4. Order Processing: Order processing will only begin once the Client's order is confirmed. Confirmation occurs when the Client has successfully completed the checkout process and received an order confirmation email from Krivio Klub. Until the order is confirmed, it will not be processed, and no payment will be taken.
  5. Payment Terms: All payments must be made in full at the time of order. Krivio Klub accepts payments through a variety of secure online methods, including credit/debit cards and other electronic payment platforms. Payments must be made before the order is processed and shipped.
  6. Shipping and Delivery: We strive to process and ship orders as quickly as possible, typically within 2-3 business days after the order confirmation. Delivery times will vary depending on the shipping method selected at checkout and the destination. We are not responsible for any delays caused by external factors such as postal service delays or customs inspections.
  7. Limitation of Liability: Krivio Klub's liability is limited to the value of the product purchased. We are not responsible for any indirect, special, or consequential damages resulting from the use or misuse of our products.
  8. Changes to Terms and Conditions: Krivio Klub reserves the right to modify or update these Terms at any time.. The latest version of the Terms will be posted on our website.